Quality Policy
Brix Projects labour hire have an ongoing commitment to quality and providing a personalised service that is tailored to each of our client’s needs through sourcing and delivering industry-specific tradespeople and construction workers across five (5) key factors:
- Building and civil construction
- Infrastructure
- Industrial and engineering
- Rail
- Mining
Across these factors, our services include:
- Short term and long term labour hire
- High turnover and short term service
- Providing skilled tradesmen
- Construction and civil industry labour hire
The Key Principles underpinning out Quality Policy are:
- Individual acceptance of personal accountability and responsibility for consistently delivering agreed services
- Making every effort to follow all agreed client requirements and all statutory and regulatory requirements related to the service being offered
- Continual monitoring and reporting of all agreed service quality and performance indicators
- Recognition of individuals who demonstrate excellence or innovation in service delivery
We maintain and continuously improve an Integrated Management System that complies with the requirements of the International Standard ISO 9001:2015.
Our quality objectives are to:
- Consistently and efficiently deliver services to our clients that comply with their specifications and relevant standards
- Resolve client, employee and supplier queries promptly and in a friendly manner
- Give out clients the utmost confidence in our services and ability to meet their needs
To achieve these objectives we shall act to:
- Ensure high levels of management and staff involvement in all operational aspects
- Continuously engage all stakeholders in meaningful consultation and communication
- Measure our performance and use this information for the continual improvement of our services and integrated management system
Our Quality Policy is applicable to our Directors, all employees and contractors and to any person or organisation that represents us or act on our behalf.
This policy together with the measurable objectives and targets will be reviewed on an annual basis to ensure that it remains relevant and suitable to the operations of BriX Projects skilled labour hire.
